Processing and DeliveryThe order processing time can take up to 1-3 business days. Processing includes checking, packing and sending out your order. Please note that couriers do not ship on weekends. Tracking number and info will be sent to you by email immediately once the order has been shipped out.Delivery Time ReferenceMajor Europe: 6 - 14 days US and Canada: 6 - 16 days Australia and New Zealand: 6 - 12 days Latin America: 7 - 14 days Asia: 7 - 14 daysOther countries: 7 - 20 days
Materiol item is backed with our 14-Day Satisfaction Guarantee.We are so confident in the work we put into our product designs, manufacturing, and packaging - that if you are not satisfied with your purchase within 14 days you may return it for a refund.Please contact info@materiol.com for further details or visit our Return Policy
We process orders Monday through Friday and can get all your ordered items prepared to ship within 3 business days.In most cases, parcels will be delivered from our warehouse with available inventory and the closest to you (Mostly from Hong Kong for the faster process) via ePacket with a tracking number. If after 45 days, you still haven't received your order, please contact us and we will give you a refund without questions.